Refund and Cancellation Policy

Last updated: 2026-10-06

1. Plans and prices

Yaara offers a free plan and paid plans (Plus and Pro), billed monthly or yearly, plus one-time voice top-ups. All prices are shown in Indian rupees and include GST. Current prices are listed on our pricing section.

2. Cancelling a plan

You can cancel a paid plan at any time from Settings, under Plan and billing. When you cancel, you will not be charged again, and your plan keeps working until the end of the period you have already paid for. After that your account moves to the free plan. Your journal, goals, notes and history stay with you.

3. Refunds on plans

Because access continues until the end of the paid period, we do not offer partial or pro-rated refunds for unused time on a monthly or yearly plan, except where the law requires it.

4. Voice top-ups

A 20-minute voice top-up (₹199) is a one-time purchase and its minutes never expire. Once any of its minutes have been used, a top-up cannot be refunded. If you have not used any of its minutes, you can ask for a full refund within 7 days of buying it.

5. Duplicate or failed charges

If you were charged twice for the same thing, or money left your account for a payment that failed, we will refund the extra or failed charge in full. Refunds go back to the original payment method and usually arrive within 5 to 7 business days after we process them, depending on your bank.

6. How to ask for a refund

Write to hello@yaara.online or use our contact page, from the email address on your Yaara account. Include the date and amount of the charge, and the payment ID from your receipt if you have it.

7. Changes

We may update this policy from time to time. Changes apply to purchases made after the update. Material changes will be announced in the app and by email.